Refund policy

 

 

 

 

HYPE LIVING FURNITURE – REFUND & RETURNS POLICY

7-Day Returns Policy

At Hype Living Furniture, we want you to feel confident in your purchase. If something isn’t right, we offer a 7-day returns period, starting from the date you receive your item.

Eligibility for Returns

To be eligible for a return, the item must:

Be requested for return within 7 days of delivery

Be in original condition, unused, and unassembled

Be returned in original packaging, including all accessories and tags

Be accompanied by proof of purchase (receipt or order confirmation)

Items that show signs of use, damage, or improper handling may not be eligible for a return.

How to Request a Return

To initiate a return, please contact us before sending anything back:

📧 Email: hypelivingfurniture@gmail.com

Once your request is reviewed and approved, we will provide:

Return instructions

Details on how and where to send the item

Returns sent without prior approval will not be accepted.

Return Address

Approved returns must be sent to:

Hype Living Furniture

1/8 Boyland Avenue, Coopers Plains QLD

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect

Items must be securely packaged to prevent damage during return transit

We recommend using a tracked delivery service

Refunds

Once your return is received and inspected:

You will be notified of the approval or rejection of your refund

Approved refunds will be processed to the original payment method

Refund processing times may vary depending on your bank or payment provider

Non-Returnable Items

Unless required by Australian Consumer Law, we do not accept returns for:

Change of mind after the 7-day period

Items damaged due to misuse or improper care

Clearance, discounted, or “final sale” items (where clearly stated)

Faulty or Incorrect Items

If your item arrives faulty, damaged, or incorrect, please contact us as soon as possible with photos and your order details.

We will assess the issue and arrange a replacement, repair, or refund in accordance with Australian Consumer Law.

Need Help?

For any questions regarding returns or refunds, contact us at:

📧 hypelivingfurniture@gmail.com

📞 0487 493 749